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Cultural Awareness: Seminars, Executive Programs, cultural diversity management, Cross-cultural connection
multicultural interaction, corporate diversity training, diversity management, multicultural diversity training
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"Culture is the most enduring, powerful and invisible shaper of our identity."
A shared culture programs a group of people to play the social game by the same rules and have similar expectations.
These rules affect their values, what they consider right or wrong and how they conduct business.
Program Objectives:
- Isolate the roots of cultural diversity
- Determine participants' cultural software
- Identify the impact cultural identity has on interpersonal communication, team interaction and conflict resolution
Program Benefits:
- Deeper understanding of cultural diversity
- Personal ‘Cultural Software Assessment®'
- Increased awareness of how people relate and interact
- Group practice of skills and techniques that inspire trust in professional and social settings
Program Overview:
• Key cultural concepts and geographical/historical roots of culture
• Perceptions, assumptions and cultural expectations
• Focus on interpersonal, intercultural and gender specific communication
• How individual cultural software affects customer service, conflict resolution and team interaction
• Verbal and non-verbal tools to establish rapport
• Critical incident case studies, simulations and practical exercises
Who Should Attend:
Managers, multicultural Team Leaders, Chief Diversity Officers, Recruitment Officers, Talent Managers, Human Resource Auditors, Contract Negotiators, members of multicultural teams and graduates seeking to advance their career potential in our global economy.
Duration: One day intensive seminar or two-day seminar
Location: Our conference room in New York City or your corporate facilities
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For any question, please contact our Customer Service. |
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